Introduction
The security of your data is very important to us. In this document, we will explain how we collect, use and protect your personal data.
We will also explain what rights you have with regards to your personal data and how you can exercise those rights.
Who we are
Commercial and Academic Services Ltd trading as CoAcS Ltd
Commercial and Academic Services Ltd determines what data is collected, how this data is going to be used and how this data is protected.
Our registered office is:
Kimbolton House
2 Mount Beacon
Lansdown
Bath
BA1 5QP
If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at privacy@coacs.com
Websites within scope
The following websites are within scope for this privacy policy:
www.coacs.com
Unless otherwise stated, these websites are UK based.
The policy includes personal data that is collected through our websites, by telephone and through any related social media applications.
Collection of personal data
We collect business contact information for existing and potential Customers and Suppliers so that we can provide you with relevant material regarding our company and services. The information we hold consists of one or more of the following:
Lawful basis for the processing of personal data
A number of data elements are collected for multiple purposes. Commercial and Academic Services processes personal data under one of the following:
We have processes to ensure that only people in our organisation that need access to your data can do so.
Storage of personal data
Security measures
We take the security of all information we hold very seriously. Our Information Security Management System (ISMS) will be certified to ISO 27001 by the end of 2025. We will be regularly audited to ensure that the controls we use to protect information are both effective and compliant with this internationally accepted standard.
We do not however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.
Your rights as a data subject
Your rights are:
The right to be informed
As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
The right of access
You may request a copy of the personal data we hold about you. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you.
The right to rectification
When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
The right to erasure
Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
The right to restrict processing
You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure.
The right to data portability
You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
The right to object
To exercise any of the above rights please contact policy@coacs.com or write to:
Managing Director
Commercial and Academic Services Ltd
Kimbolton House
2 Mount Beacon
Lansdown
Bath
BA1 5QP
Contact us
Any questions regarding this Privacy Statement or any other aspect of information processing on our website should be sent to privacy@coacs.com or write to:
Managing Director
CoAcS Ltd
Kimbolton House
2 Mount Beacon
Lansdown
Bath
BA1 5QP
We are usually able to resolve any privacy questions or concerns promptly and effectively. If for any reason you are not satisfied with the response you receive from CoAcS, you have the right to complain to the Information Commissioner’s Office, further details are available at https://ico.org.uk/
Changes to this Privacy Statement
We may update this Privacy Statement from time to time in order to reflect changes to our information security practices. We encourage you to periodically review this page for the latest information on our privacy practices.