9b. Appendix B - Transcript of Open Ended Questionnaire Responses B3. Problem Solving in Community Pharmacy B3.3 Cardiff STUDENT ID WHAT DO YOU THINK YOU WERE MEANT TO LEARN FROM THE PACKAGE? FROM THE SECTIONS YOU STUDIED, WHAT, IF ANYTHING, DID YOU FIND EASY TO GRASP? FROM THE SECTIONS YOU STUDIED, WHAT, IF ANYTHING, DID YOU FIND DIFFICULT TO GRASP? ANY FURTHER COMMENTS OR OBSERVATIONS 00191 Legal requirements/correct dispensing of prescriptions, labels and PILs Use of the packages, aims, objectives et.   1.5 hrs. 00291 How many little things you need to know 2nd nature - how far you are from that now. Where the different requirements for labels would be best located for clarity. That there was nothing wrong with some of the scripts. The difference between different classes of CDS and which had special prescription requirements. I spent the time allowed on the package . I would have spent more time on the computer if we were permitted. I would have got more from the package then. I felt it was a race against time and was embarrassed to make useful notes. Once you had revised class material, the Prescription test would be good. 00381 Practice of Pharmacy revision. Prescriptions   1hr 20 mins. 00491 How a pharmacist can check prescriptions etc. and dispense under the legal requirements with correct labelling. The prescription section - understood the regulations etc., from previous practice of pharmacy classes. Most things were easy to grasp after explanations were given when I didn't give the right answer. About 1.5 hours on computer. well presented, tests were a little long perhaps for the time allocated. 00591 Law and Practice of Pharmacy. Particular areas to be careful of. Labels. Some of prescriptions. One and a half hours. This package is extremely useful and will be very good for revision. 00693 Prescriptions, labels, patient information leaflets.     1 hour 30 mins. 00791 Logic and legal reasons behind, labelling prescription requirements and patient leaflets. Prescription requirements. N/A 1.5 hrs. Perhaps the 'Give up' sign could appear sooner as you don't always have 3 options to try first. So it's time consuming and frustrating pressing CONTINUE & COMPLETE unnecessarily just to find the answer. A programme similar to the one applied to Patient information. Leaflets where there's a button for 'correct answer' at all times may work. 00891 You were meant to increase your knowledge in practice of pharmacy. The first section was easiest to grasp. I found the end of the session harder to grasp, when we had been on the computers for some time. 1.5 hrs. Very useful, although possibly more time needed on it and may be better in two shorter sessions. 00981 Revision and refresher course on subjects studied in previous practical classes. Labelling and other requirements. The patient information leaflets. It was relatively new, so learning and remembering was more difficult. Spent full 1.5 hrs on package. Thank you for the refresher course. 01081 Legal and ethical requirements of prescriptions and labels, and how to spot errors. Identification of mistakes. My terminal was very slow! About 90 minutes. 01191 All the legal and ethical requirements for prescriptions and labelling of medicines. Most of it.   One hour and a half, very useful especially for revision. 01291 The legal requirements for all types of prescriptions, labelling and patient information leaflets. Using the package was easy as it led you through step by step. To click on words that were yellow or purple - I kept forgetting about them - maybe they should flash for a second or something to remind people. 1.5 hrs. I think you should be told approx. how long the package takes so you don't rush and miss bits out to get it finished. If you knew approx. how long you could pace yourself properly. 01391 Legal requirements etc. required for prescriptions and labelling (for various different types of prescriptions - private, NHS, CD's, Dental etc.) Format that each section was laid out in. Nothing. 90 minutes - very helpful for POP time test and problem spotting. I would definitely come in again and make notes from the package. 01492 Legal requirements for dispensing and labelling, to enable a pharmacist to dispense lawfully. Most of the material was laid out in an easy to follow manner.   1hr 45 mins. 01591 As a revision. Every part is easy to understand. No 2.5 hrs. (including questions). 01691 To refresh knowledge that has been picked up during the pop course. Errors on prescriptions. Label setout. 1.5 hours. 01791 How prescriptions should be written correctly, requirements etc. Labelling requirement, recognising incorrect labelling. How to operate the package. It sometimes said continue in two places, not always clear which one you should press. 1.5 hours - Very useful, especially the practice prescriptions and labels. I will definitely spend more time on the package. 01891 Legal requirements of prescriptions - private, CD, Dental. What to look for before dispensing a prescription (e.g. is it legal, interactions etc.) Prescriptions.   1.5 hours. It was very helpful in reinforcing my knowledge from POP sessions. 01991 Legal and ethical requirements of prescriptions, labels and PILs and how to become familiar with same All of it None of it Half an hour. It was far too easy and rather an insult to the intelligence. On some of the prescriptions it was obvious what was wrong but not obvious where to click (especially the private ones). 02191 How important it is to check prescriptions and labels carefully. Prescription requirements. How important it is to check prescriptions and labels carefully. 1.5 hours. When working with the test prescriptions I sometimes didn't know where to click to let the computer know that I knew the answer. 02391 A greater knowledge of the legal requirements needed to dispense a medicine. The labelling section was straightforward. Nothing. Time spent working with package was about 2.5 hours. I did not finish the package and so I was unable to any all the questions regarding the patient information leaflets. 02481 How to correctly analyse and assess prescriptions for possible problems/interactions and label the products correctly (and legally) Instructions were easy to follow and self explanatory - 1.5 hours. Clearly and logically presented. 02581 To increase awareness on detecting faults on prescriptions and labels All of the sections Nothing I spent 1.5 hours approximately. The format of the program was easy to follow. 02683 More knowledge on legal requirements Everything None 1.5 hours. 02781 It was a revision aid to the practice of pharmacy test we have next month How to go through NHS prescriptions and look and identify problems Private prescriptions and others were more difficult that NHS 1 hour 40 minutes. More information on what happens to prescriptions once dispensed ie How the pricing bureau works and when pharmacists receive payment etc. as this is not usually covered in lectures and would be very useful to know.. 02891 Dispensing in community pharmacy The information given Nothing About 1 hour. It was easy to understand. I think the testing was helpful to see if we were doing anything wrong and correcting us. 02991 Revision of all aspects of the law on prescriptions labels and PIL Most of the work we'd already done so most of it was easy to grasp - 1.5 hours. Very useful package - I will go through it again. Consolidated work from our course. 03081 Rules and regulations concerning prescriptions, labels PILs - problems, how to solve them Finding the mistakes on the labels and prescriptions What should be included and what shouldn't on the different types of labels and prescriptions 1.5 hours. Weren't sure if, eg quantity missing on prescriptions, to click on space or drug. Highlighting bits of the label - no extra info. - bit of a waste of time perhaps. 3381 Information which is highly relevant if you are going to be a community pharmacist Important information points were highly emphasised Nothing 1.5 hours - could have been an extra 30 minutes. 03181 The basic principles of prescription and label writing, their legal requirements and PILS Most of the sections were easy to understand None of the sections were difficult to understand as it is laid out in an easy to understand format 1 hr 15 mins. The package is easy to use as it gives the exact details of what a pharmacist needs to know for normal practice. All of the package is relevant and easy to understand. A list of the numbers for the warnings would have been useful instead of looking in the BNF. 03991 Problem solving in Community Pharmacy Most of it - 1.5 hours. It got boring and I lost interest. 03585 How to detect mistakes in prescriptions and how to present labels appropriately How to present labels How to detect forged scripts 1.5 hours. Very good. 03691 How to label and dispense medicines correctly and giving appropriate advice to patients Labelling and prescription requirements - 2 hours. 03783 All the legal requirements The section on prescriptions was the easiest to grasp because of the diagrams provided - About 90 minutes. 03881 A little, but not enough time was given for me. None Labelling   03991 How to dispense correctly It was straightforward   1.5 hours. 04081 - The various requirements of the prescriptions None 2 hours. 04181 - - - - 04291 - - Clicking the mouse in the right place when the quantity was missing from a prescription 1.5 hours. 04391 - - - 1.5 hours. 04481 - - -   04591 Details on the law, scripts, what we need to know Checking of scripts - whether legal etc. Controlled drugs requirements About 1.5 hours. (Didn't quite finish the patient leaflet section). 04681 All aspects involved with dispensing and patient information - especially the legality of dispensing The continuation of the programme in general; and correcting prescriptions none It took me 1.5 hours to complete all of the package and make short notes, but 3 hours is required for a general class. 04791 Legal practical requirements for community practice revision for practice of pharmacy time tests - - 1.5 hours. 04881 Legal requirements in order to dispense correctly Legal requirements for prescriptions Patient information leaflets 1.5 hours. 04991 - Labelling Information Leaflets 1.5 hours. 05081 Skills in dispensing and what is required by law by pharmacists . Problem solving in community Prescriptions, Labels, Leaflets None 3 hours. CAL is very useful. 05181 Basic knowledge required before you can start dispensing All of it No About 1 hour. When finding errors on the prescriptions in some cases it was not clear where on the form you had to click. 05291 A general understanding of the necessary requirements and the techniques of picking up mistakes The general requirements for labels and prescriptions Picking out small errors 1.5 hours. 05391 Legal and ethical requirements for prescriptions, labelling and patient information leaflets Requirements for labelling Deciding where to click on the screen if information was missing - I know what was wrong but did not know where to click 90 minutes. Information was easy to understand and logically planned out. 05491 Revise lectures and test out knowledge Everything - 1.5 hours was all the time we were allowed. A good package. 05581 Labelling/checking prescriptions - - 1.5 hours. For prescriptions/labels particularly useful 05681 How to deal with prescriptions and labelling Rules concerning the types of prescription No 1.5 hours. The package has a lot to be desired on. The graphics are not very good, information on the screen is scrolled too slowly and some of the information could be presented in a more logical pattern. Also the tests at the end of the activity are too sequential i.e. they are all nearly the same! 05793 How to spot mistakes in prescriptions, legal requirements and information necessary to dispense correctly - - - 05893 - - - 1.5 Hours. 05481 Legal requirements Easy to follow instructions - 90 minutes. Needed a bit more time to work through it. 06091 Relevant information for working in a pharmacy It was an easy to follow layout with relevant points in each section - 1.5 hours. 06181 Prescription and labelling requirements All information given` Remembering information given 1.5 hours. 6291 - - - 2 hours. 06391 The most important requirements regarding dispensing of prescriptions All of it - 1.5 hours. 06983 Pharmacy practice Prescriptions Correct or incorrect doses very vague (did not follow BNF) 2 hours. Could not finish labelling and Patient Information Leaflets. 06591 Everyday practice in a Community pharmacy Prescription requirements - 2 hours. 06691 Practice of Pharmacy - - 1.5 /2 hours. The test were useful, but the other information can get boring, much more interesting to test your knowledge. 06791 A knowledge of the requirements for prescriptions labels and Patient Information Leaflets - - 1.5 hours. 06891 Things we need to know and familiarise ourselves with in order to work as a pharmacist I found the section on prescriptions quite interesting - 1.5 hours. I found that the package was easy to operate and understand. Good revision. 06993 The legal requirements of prescriptions and spotting mistakes on prescriptions The basic knowledge required/given concerning the prescriptions Actually working through the various scripts I seemed to spend a long time checking the script. 07091 Revision for community pharmacy practice. Overall look at legal requirements etc.   Labelling requirements for the various types of prescriptions - difficult to remember them all 1.5 hours. Easy to work through the programme - straightforward and well set out. 07193 - All None 1.5 hours. 07291 Prescription and labelling requirements and necessities. How to spot mistakes. Use of the computer. When to click to get extra information Clicking a part which I thought was something else ie name of drug, instead of space for dose 2.5 hours. Very useful. Would like to repeat sometime. 07393 Spotting mistakes in prescription forms and labels Labels - mistakes and what is missing Patient Information Leaflet requirements 1.5 hours. It's a quick way to revise and to learn more new things. Great idea. 07491 Problem solving in community pharmacy - - 1.5 hours. 07791 Labelling skills. Learn to check prescriptions. Pharmacy law - It wasn't clear you had to click on blank spaces on prescriptions to add information etc.. Not enough time 1.5 hours. 07891 It was meant as revision Most of the information Nothing 1.5 hours. I found it to be a good revision exercise. 07981 It was beneficial as it brought all aspects of pharmacy law and dispensing together. I also learnt about Information Leaflets for the first time - Nothing was difficult to grasp 1.5 hours. The only problem is indicating areas where information has been omitted on the tests. 08093 The correct way of legally dispensing a prescription - - Nearly 2 hours. Nicely presented especially the prescription forms. 08181 - -   1.5 hours. Faster, easier and more useful than POP or law classes. 08281 Requirements for prescriptions (HNS/Private/Veterinary/Dental) to be legible, labelling particulars for dispensing medicinal products and poisons. Generally become aware of the legalities which apply during dispensing Found all parts of the package easy to grasp since it was very clearly and logically presented Not applicable 1.5 hours. Excellent package. 08391 More information about labels and prescriptions - helped to revise and remember information The tests at the end of each section of the package. The general format of the package Nothing 1.5 hours - could have done with a bit more time in order to complete all of the package including the tests which were helpful in trying to remember what we need to know. 08491 The requirements for each section and to have to do them All - 1.5 hours. 08591 Review of information already known plus additional information we had not already covered All information was presented clearly and logically and so was easy to grasp - 1.5 hours. Would have preferred more time to complete the package. 08691 Recognise mistakes on prescriptions, and what to do about them. Correct labelling procedures. General overview of dispensing Section on prescriptions Labelling as not as familiar with it especially for general sale with Ph No. Etc. 1.5 hours. I felt it was certainly worthwhile. You could go through it at your own pace and independently. The package was easy to follow, interesting and definitely benefited me who has had little dispensing experience. 08791 The background information to the different types of prescriptions and legal requirements, recognise errors with prescriptions and labels The requirements (legal) for each type of prescription and the general errors to look for before dispensing a prescription - 1.5 hours 08891 Prescription requirements for NHS and private scripts, correct assessment of prescriptions and producing accurate labels. Format on best presentation for patient advice leaflets. Prescription requirements Patient leaflets was quite a broad section - perhaps consolidated a bit more 1.5 hours 08991 How to read and respond to prescription mistakes, spot interaction, present labels, spot mistakes in prescriptions Looking up in interactions, making up labels Spotting patient name mistake 2.5 hours. I enjoyed it. Picked up on a lot of newish things. I didn't have time to finish it since I wanted to work through properly using BNF, D. Tariff and MED and take some notes. It made things easier to learn. 09081 Improve knowledge or looking at prescriptions and identifying errors or problems - - Approx. 2 hours. The information in the boxes could have been scrolled down the screen instead of a time delay as some information may have been forgotten due to a long time delay. 09181 General pharmacy law and ethics Most things Difficult to know where to 'click' on script for prescription testing problems 1.5 hours - overall a very good package. 09291 Requirements of labels, prescriptions What to look for when checking prescriptions and labels - 1.5 hours. Useful. 09391 How to assess validity of script, produce a legal and presentable label How to look for things systematically - things that were repeated tended to help - For prescription tests - information that would be available in BNF be handy as some of the products were not 'familiar' ones.